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Privacy Policy

1. Introduction


Crazy Plant Lady (“we”, “us”, or “our”) takes the protection of your privacy seriously. This Privacy Policy explains what personal information we collect when you create an account or use our services, how we use and protect that information, and what rights you have regarding your data.

2. Who We Are & Contact Information


Organization : Crazy Plant Lady

For any questions regarding privacy or personal information, you may contact us at:

Marie-Lou Mailloux-Desrochers
President of Crazy Plant Lady

Email: ml@plantlady.ca
Telephone: 514-616-3496

3. Personal Information We Collect


Depending on how you use our website and services, we may collect the following information:

  • First and last name, email address, contact information
  • Account-related information and preferences: Usage data such as login dates, activity history, and interactions with the site
  • Any information you voluntarily provide to us (ex. : profile, photo, billing information, if relevant)

4. How We Use Your Information


We collect and use personal information for the following purposes:

  • To create and manage your user account, to authenticate users and provide access to our services
  • To communicate with you (notifications, support, updates)
  • To improve our website and services, to ensure the security and proper functioning of our platform
  • To comply with legal or regulatory obligations, when applicable

5. Consent


By creating an account or using our services, you consent to the collection, use, and processing of your personal information in accordance with this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

6. Data Retention and Security


  • We retain personal information only for as long as necessary to fulfill the purposes for which it was collected.
  • When the information is no longer needed, they are deleted or anonymized.
  • We take reasonable administrative, technical, and physical measures to protect your personal information against loss, theft, unauthorized access, disclosure, or modification.

7. Sharing of Information


  • We do not sell or rent your personal information to third parties.
    Personal information may be shared only with service providers or partners who assist us in operating our website or delivering services, and only to the extent necessary. These third parties are required to protect your information and use it solely for the purposes for which it was shared.

8. Your Rights


You have the right to:

  • Access your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to applicable laws
  • Withdraw your consent to the processing of your data

To exercise these rights, please contact us at ml@plantlady.ca.

9. Cookies and Tracking Technologies


We may use cookies and similar technologies to improve your browsing experience, enhance security, and analyze website usage. You can manage or disable cookies through your browser settings.

10. Changes to This Privacy Policy


We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page along with the updated revision date. We encourage you to review this policy periodically.

Last updated : 2025-12-28